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Agency Staff Meet our staff. Michael S. Rydbom, CIC President Thomas M. Lees, CIC CEO Lester W. Ruhs, CIC Secretary Robert G. Shrope, CIC Vice President E. Harold Smart Executive Vice President Ivan R. Sayles Executive Vice President Christy Ferguson, CISR Operations Manager Ashley Overstreet Assistant Operations Manager Christine Dillon Manager - Almira Eric Dugan Manager - Moscow, ID Fran Jenne, CISR Manager - Chewelah Steve Witthuhn, CIC Manager - Garfield/Palouse Lester W. Ruhs, CIC Manager - Colfax/Endicott Brad Buck Manager - Rosalia Fred Lee, CIC Manager - Colville/Kettle Falls Helen Smith Manager - Spokane Christy Ferguson, CISR Manager - Davenport Jim Van Lith, CIC Manager - St. John Ken Kelso, CIC Manager - LaCrosse