Employee Directory

Find e-mail addresses and telephone numbers of AIA Insurance employees.


Darcie Caruso, CISR
Commercial Lines CSR - Chewelah
Click here to contact Darcie Caruso, CISR 		Chewelah Office
Office Number (509) 935-6256
Fax Number (509) 321-5429
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Kacie Salois
Personal Lines CSR - Spokane
Click here to contact Kacie Salois 		Spokane Office
Office Number (509) 935-6256
Fax Number (509) 321-5430
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Tricia Winkler, ACSR
Personal Lines CSR - Pullman
Click here to contact Tricia Winkler, ACSR 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5403
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Vicki Skeels
Commercial Lines CSR - Colville
Click here to contact Vicki Skeels 		Colville Office
Office Number (509) 684-5041
Fax Number (509) 321-5434
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Helen Smith CISR - Branch Manager - Spokane
Branch Manager - Spokane
Click here to contact Helen Smith CISR - Branch Manager - Spokane 		Spokane Office
Office Number (509) 535-9488
Fax Number (509) 321-5424
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Bob Shrope, CIC
Vice President - Pullman
Click here to contact Bob Shrope, CIC 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5409
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Gloria Johnson
Personal & Commercial Lines CSR - St. John
Click here to contact Gloria Johnson 		St. John Office
Office Number (509) 648-3670
Fax Number (509) 321-5415
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Eric Dugan
Producer- Moscow
Click here to contact Eric Dugan 		Moscow Office
Office Number (208) 882-4547
Fax Number (509) 321-5421
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Barbara Kubesh, CISR
Personal Lines CSR - Colville
Click here to contact Barbara Kubesh, CISR 		Colville Office
Office Number (509) 684-5041
Fax Number (509) 321-5435
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Les Ruhs, CIC Vice President
Vice President - Branch Manager - Colfax
Click here to contact Les Ruhs, CIC Vice President 		Colfax Office
Office Number (509) 397-2511
Alternate Number (509) 332-3535
Fax Number (509) 321-5411
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Debbie Wischmeier
Manager - Moscow
Click here to contact Debbie Wischmeier 		Moscow Office
Office Number (208) 882-4547
Fax Number (208) 882-4549
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Tom Lees, CIC CEO
CEO - Pullman
Click here to contact Tom Lees, CIC CEO 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5401
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Jim VanLith, CIC Branch Manager - St. John
Producer-Branch Manager - St. John
Click here to contact Jim VanLith, CIC Branch Manager - St. John 		St. John Office
Office Number (509) 648-3670
Fax Number (509) 321-5443
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Philip Katona, CISR
Personal Lines CSR - Colville
Click here to contact Philip Katona, CISR 		Colville Office
Office Number (509) 684-5041
Fax Number (509) 321-5433
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Brad Buck Branch Manager - Rosalia
Producer
Click here to contact Brad Buck Branch Manager - Rosalia 		Rosalia Office
Office Number (509) 523-3581
Alternate Number (509) 397-2511
Fax Number (509) 321-5448
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Ashley Alred- Assistant Operations Manager
Assistant Operations Manager
Click here to contact Ashley Alred- Assistant Operations Manager 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5463
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Kristine Dye
Customer Service Rep. - Almira
Click here to contact Kristine Dye 		Almira Office
Office Number (509) 639-2242
Fax Number (509) 321-4546
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Josh Smart CIC
Producer - Pullman
Click here to contact Josh Smart CIC 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5410
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Sharon McCoy
Commercial Lines CSR - Pullman
Click here to contact Sharon McCoy 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5452
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Kim Schoedel
Producer - Spokane
Click here to contact Kim Schoedel 		Spokane Office
Office Number (509) 535-9488
Fax Number (509) 321-5426
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Ryan Focht
Life & Health Producer - Pullman
Click here to contact Ryan Focht 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5439
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Kathleen Dormaier
Customer Service Rep. - Almira
Click here to contact Kathleen Dormaier 		Almira Office
Office Number (509) 639-2242
Fax Number (509) 321-4546
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Judy Imler
Customer Service Representative - Colfax
Click here to contact Judy Imler 		Colfax Office
Office Number (509) 397-2511
Fax Number (509) 321-5444
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Eliza Alby CISR
Customer Service Representative - Chewelah
Click here to contact Eliza Alby CISR 		Chewelah Office
Office Number (509) 935-6256
Alternate Number (866) 760-0756
Fax Number (509) 321-5470
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Christine Guenther - Accounting Dept.
Bookkeeper
Click here to contact Christine Guenther - Accounting Dept. 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5417
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Sarah Redden -CISR
Personal Lines CSR - Kettle Falls
Click here to contact Sarah Redden -CISR 		Kettle Falls Office
Office Number (509) 738-2882
Fax Number (509) 321-5437
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Fred Lee, CIC Branch Manager - Colville
Producer
Click here to contact Fred Lee, CIC Branch Manager - Colville 		Colville Office
Office Number (509) 684-5041
Fax Number (509) 321-5431
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Pam Parsons
Personal Lines Customer Ser. Rep. - Colville
Click here to contact Pam Parsons 		Colville Office
Office Number (509) 684-5041
Alternate Number (800) 232-9730
Fax Number (509) 321-5425
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Cindy Ross
Receptionist - Colville
Click here to contact Cindy Ross 		Colville Office
Office Number (509) 684-5041
Fax Number (509) 321-5450
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Kathy Rubin
Commercial & Personal Lines CSR - Colfax
Click here to contact Kathy Rubin 		Colfax Office
Office Number (509) 397-2511
Fax Number (509) 321-5411
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Fran Jenne CISR- Branch Manager - Chewelah & Kettle Falls
Equine Specialist/Producer
Click here to contact Fran Jenne CISR- Branch Manager - Chewelah & Kettle Falls 		Chewelah Office
Office Number (509) 935-6256
Alternate Number (866) 200-2230
Fax Number (509) 321-5428
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Diane Dunford, CIC
Commercial Lines CSR - Pullman
Click here to contact Diane Dunford, CIC 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5406
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Laura Lacy CISR
Commercial Lines CSR - Pullman
Click here to contact Laura Lacy CISR 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5414
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Lorraine Brannan, ACSR
Personal Lines CSR - Pullman
Click here to contact Lorraine Brannan, ACSR 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5402
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Christy Warwick, CISR Operations Manager
Operations Manager & Branch Manager
Click here to contact Christy Warwick, CISR Operations Manager 		Davenport Office
Office Number (509) 725-0756
Alternate Number (509) 332-3535
Fax Number (509) 321-5408
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Mike Rydbom, CIC President
President - Pullman
Click here to contact Mike Rydbom, CIC President 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5407
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Karri Slater
Personal Lines CSR - Kettle Falls
Click here to contact Karri Slater 		Kettle Falls Office
Office Number (509) 738-2882
Fax Number (509) 321-5440
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Christine Dillon CISR - Branch Manager - Almira
Branch Manager - Almira
Click here to contact Christine Dillon CISR - Branch Manager - Almira 		Almira Office
Office Number (509) 636-2242
Fax Number (509) 321-5456
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Lona Criswell
Receptionist - Pullman
Click here to contact Lona Criswell 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5418
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Laureen Goll
Customer Service Representative - Spokane
Click here to contact Laureen Goll 		Spokane Office
Office Number (509) 535-9488
Fax Number (509) 927-4771
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Ken Kelso, CIC Branch Manager - LaCrosse
Producer-
Click here to contact Ken Kelso, CIC Branch Manager - LaCrosse 		LaCrosse Office
Office Number (509) 549-3589
Fax Number (509) 321-5447
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Sincerray Holland
Commercial Lines CSR - Colville
Click here to contact Sincerray Holland 		Colville Office
Office Number (509) 684-5041
Fax Number (509) 321-5432
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David Munyaka
Customer Service Representative - Pullman
Click here to contact David Munyaka 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
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Amy Quintanilla
Receptionist - Pullman
Click here to contact Amy Quintanilla 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5419
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Renea Brown
Commercial Lines CSR - Chewelah
Click here to contact Renea Brown 		Chewelah Office
Office Number (509) 935-6256
Fax Number (509) 321-5458
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Steve Witthuhn, CIC Branch Manager, Palouse
Producer-
Click here to contact Steve Witthuhn, CIC Branch Manager, Palouse 		Palouse Office
Office Number (509) 878-1211
Alternate Number (509) 635-1416
Fax Number (509) 321-5441
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Lenore Turman, CISR, CIC
Commercial Lines CSR - Pullman
Click here to contact Lenore Turman, CISR, CIC 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5418
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Lael Brickey, CISR
Commercial Lines CSR - Pullman
Click here to contact Lael Brickey, CISR 		Pullman - Home Office
Office Number (509) 332-3535
Alternate Number (800) 672-3535
Fax Number (509) 321-5413
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Lindsey Lawson
CSR
Click here to contact Lindsey Lawson 		Colville Office
Office Number (509) 684-5041
Fax Number (509) 684-2544
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Pamela Zeiler
Commercial Lines CSR - Davenport
Click here to contact Pamela Zeiler 		Davenport Office
Office Number (509) 725-0756
Alternate Number (866) 760-0756
Fax Number (509) 321-5464
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Jennifer Evans, AIS
Customer Service Represent
Click here to contact Jennifer Evans, AIS 		Palouse Office
Office Number (509) 878-1211
Fax Number (509) 878-1740
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Connie Ockfen
Customer Service Representative - Commercial
Click here to contact Connie Ockfen 		Spokane Office
Office Number (509) 535-9488
Fax Number (509) 927-4771
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Doug Battles
Producer
Click here to contact Doug Battles 		Spokane Office
Office Number (509) 535-9488
Fax Number (509) 321-5449
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Brian King
Producer
Click here to contact Brian King 		Pullman - Home Office
Office Number (509) 332-3535
Fax Number (509) 321-5466
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Claudia Decker - Accounting Dept.
Bookkeeper
Click here to contact Claudia Decker - Accounting Dept. 		Pullman - Home Office
Office Number (509) 332-3535
Fax Number (509) 332-2914
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Laura Dunning
Customer Service Representative
Click here to contact Laura Dunning 		Pullman - Home Office
Office Number (509) 332-3535
Fax Number (509) 332-2914
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Afton Elser
Customer Service Representative
Click here to contact Afton Elser 		Pullman - Home Office
Office Number (509) 332-3535
Fax Number (509) 332-2914
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Kathrine (Katie) Garcia
Customer Service Representative
Click here to contact Kathrine (Katie) Garcia 		Pullman - Home Office
Office Number (509) 332-3535
Fax Number (509) 332-2914
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Deana Haskins
Customer Service Representative
Click here to contact Deana Haskins 		Colville Office
Office Number (509) 684-5041
Fax Number (509) 684-2544
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Sabrina Kennedy
Customer Service Representative - Personal Lines
Click here to contact Sabrina Kennedy 		Pullman - Home Office
Office Number (509) 332-3535
Fax Number (509) 332-2914
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Kelly Pero
IT Assistant
Click here to contact Kelly Pero 		Spokane Office
Office Number (509) 535-9488
Fax Number (509) 927-4771
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Sheryl Smith
Customer Service Representative
Click here to contact Sheryl Smith 		Palouse Office
Office Number (509) 878-1211
Fax Number (509) 878-1740
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Shirley Walker
Customer Service Representative
Click here to contact Shirley Walker 		Colfax Office
Office Number (509) 397-2511
Fax Number (509) 397-6343
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Valhalla (Val) Thomas
Customer Service Representative
Click here to contact Valhalla (Val) Thomas 		Rosalia Office
Office Number (509) 523-3581
Fax Number (509) 523-5959
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Kacey Frizzell
Personal Lines Customer Service Rep
Click here to contact Kacey Frizzell 		Chewelah Office
Office Number (509) 935-6256
Fax Number (509) 321-5422
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Joy Wilken
Crop, Farm and Commercial Lines CSR
Click here to contact Joy Wilken 		Davenport Office
Office Number (509) 725-0756
Fax Number (509) 321-5416
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Rene Rumley
Commercial Lines CSR
Click here to contact Rene Rumley 		Colville Office
Office Number (509) 684-5041
Fax Number (509) 321-5469
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